Frequently Asked Questions
Everything you need to know about your Birdies experience.
What is the Birdies fit like?
Our footwear is designed to fit true to size. If you are between sizes, we recommend sizing up for the most comfortable fit, especially in our pointed-toe styles.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their Birdies sooner.
What is your return policy?
We offer a 30-day 'cloud-like' guarantee. If you aren't completely satisfied with your purchase, you can return or exchange them within 30 days of delivery, no questions asked.
Are Birdies suitable for outdoor wear?
Absolutely. While they offer the comfort of a slipper, all Birdies are crafted with high-quality, durable outsoles designed for both indoor and outdoor versatility.
How do I clean my Birdies?
For velvet and suede styles, we recommend using a soft brush to remove surface dirt. For satin or leather, a damp cloth with mild soap works best. Avoid machine washing to preserve the internal cushioning.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring the comfort of Birdies to more countries in the near future.